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Shortcomings of Block Hour IT Services
Why the Block Hour IT Paradigm is Failing and How Subscription-Based Managed IT is the Solution In our current fast-paced business environment, efficient IT support is critical. Yet many companies still rely on the outdated block hour model for IT services – purchasing a set number of hours and using them as issues arise. While…
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Importance of Software Maintenance
TL;DR Maintain your investment in software regularly, instead of putting it off for years (or decades) and then getting upset when you get hacked or a software agency says it would be cheaper to rewrite it than enhance it. A Brief History of Software Complexity I’ve been creating software for 23 years now, often as…
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Accountability in Business: A Secret to Successful Communities
In the heart of every thriving community and successful business lies a core principle often overlooked yet fundamentally crucial: accountability. It’s the silent pact that binds actions to values, ensuring that what we profess is mirrored in what we do. At Zeytech, we’ve come to recognize accountability not just as a practice but as the…
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Navigating IT Emergencies and Challenges: Insights from the Trenches
The line between a manageable problem and a full-blown IT emergency can often be thin and blurry. My professional journey has been punctuated with moments that transformed my understanding of this delicate balance. Here’s a sneak peek into my professional consulting experience, offering a glimpse into the lessons learned and the value these insights can…
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Creating Technology Plans: Where Business Accountability and IT Responsibility Converge
In any strategic technology plan, a pivotal decision is whether to manage operations internally or seek external expertise. Opting for an in-house IT team means dedicating resources to technology management, while outsourcing brings specialized skills for specific tasks. Regardless, the business remains accountable for key decisions and results. Business Accountability: IT Responsibilities: Managing expectations is…
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