Managed IT Support
Simplify on-premise and cloud infrastructure management with an engineering team that supports geographically diverse business solutions with a nearby mid-west touch. We manage the day-to-day support while you maintain ownership over your hardware and vendor relationships.
Contact us to learn more about our Network Architecture/Managed Support Services, or fill out our intake form if you’re ready to discuss a project!
Service Packages
(Packages by your team size)
On-Demand
starting at
$300
per month
(or $3,300 per year)
For teams looking for basic network management and ad hoc support.
- User & Server support by-the-hour ($150/hr)
- Network management and patching
Compact
starting at
$600
per month
(or $6,600 per year)
For small teams looking for active user and IT support.
- Technical support for up to 5 users
- Network management and patching
- Active Directory and File Server support and patching
Growth
starting at
$2,000
per month
(or $22,000 per year)
For medium sized teams and businesses looking for more integrated support.
Everything in Compact team and…
- Technical support for up to 20 users
- Support for 2 additional local or cloud-based servers
- Endpoint Patch Management
Sustaining
starting at
$4,000
per month
(or $44,000 per year)
For advanced businesses looking to get the most out of their IT resources.
Everything in Growing team and…
- Technical support for up to 50 users
- Support for 5 additional local or cloud-based servers
- Endpoint Patch Management
- Security policy development and training
- Ongoing risk assessment
Add-Ons
| Support for additional users | $150/mo |
| Support for additional servers | $100/mo |
| One-time security policy development and training | $6,000 |
| One-time risk assessment | $3,000 |
| Mobile / Web / App Development and Support | $150/hr* |
| Need more? Let’s talk! |
* Subscription and volume discounting available
Other Tidbits
Monthly services includes support for existing business technology. Installation and implementation of new technology will be billed separately as a project.
Our normal time to resolution target is 2 days for general support requests. Of course, we’ll move faster if we can. If there’s an emergency, we’ll happily drop everything and come to the rescue. Emergency or off-hours support for all tiers is billed separately at $300/hr.
Referral program: If you refer a new customer to Zeytech who signs up for a package of equal or greater value, you will earn one month of free support.