Managed IT Support
We’re not your typical managed service provider (MSP). We empower your ownership of your technology without acting as a middleman or locking you into vendors. Together, we help you manage your infrastructure, cloud services, and vendor relationships, reducing dependency on costly hardware subscriptions while maximizing value. Our focus is on delivering value and trust, ensuring you always feel supported and informed.
Our Managed IT Support Services
User and Endpoint Support
We provide responsive and proactive support for your team’s devices, ensuring they remain secure, up-to-date, and fully operational. Our focus is on minimizing disruptions and maximizing productivity, so your business can run smoothly at all times.
IT Risk, Business Continuity, and Cybersecurity Services
Safeguard your business with our comprehensive approach to cybersecurity, risk management, and business continuity. We help you anticipate and mitigate threats, ensuring your operations remain secure and resilient, no matter the challenges.
Network, Cloud Services, and Vendor Management
Optimize your network and cloud infrastructure while strategically managing vendor relationships to reduce long-term expenditures. Our services ensure that your systems are reliable, scalable, and cost-effective, positioning your business for sustained growth.
Access Control and Camera Security Solutions
Protect your premises with access control and camera systems that give you complete oversight and security. From card access systems to high-definition surveillance, we help you secure your environment with technology that’s reliable and easy to manage.
Phone and Collaboration Solutions
Enhance your team’s communication with VoIP and collaboration tools designed to keep everyone connected, whether they’re in the office or remote. Our solutions are tailored to improve productivity and ensure seamless communication across all platforms.
Service Packages
(Packages by your team size)
Solopreneur
starting at
$375
per month
(or $4,125 when pre-paid annually)
For a team of one looking for basic network management and ad hoc support.
- Ad hoc technical support for 1 user
- Network management and patching
- Access to IT leadership advisor on an annual basis
Compact
starting at
$600
per month
(or $6,600 when pre-paid annually)
For small teams looking for active user and IT support.
- Technical support for up to 5 users
- Network management and patching
- Microsoft Entra ID (formerly Active Directory)
- File Server support and patching
- Access to IT leadership advisor on a quarterly basis
Growth
starting at
$2,000
per month
(or $22,000 when pre-paid annually)
For medium sized teams and businesses looking for more integrated support.
Everything in Compact team and…
- Technical support for up to 20 users
- Support for 2 additional local or cloud-based servers
- Endpoint Patch Management
- Access to IT leadership advisor and team coach on a quarterly basis
Sustaining
starting at
$4,000
per month
(or $44,000 when pre-paid annually)
For advanced businesses looking to get the most out of their IT resources.
Everything in Growing team and…
- Technical support for up to 50 users
- Support for 5 additional local or cloud-based servers
- Security policy development and training
- Ongoing risk assessment
- Access to IT leadership advisor and team coach on a monthly basis
Add-Ons
| Support for additional users | $150/mo |
| Support for additional servers | $100/mo |
| One-time security policy development and training | $6,000 |
| One-time risk assessment | $3,000 |
| IT Coaching and Team Development | $3,600/mo |
| Mobile / Web / App Development and Support | $150/hr* |
| Need more? Let’s talk! |
* Subscription and volume discounting available
Other Tidbits
Monthly services includes support for existing business technology. Installation and implementation of new technology will be billed separately as a project.
Our normal time to resolution target is 2 days for general support requests. Of course, we’ll move faster if we can. If there’s an emergency, we’ll happily drop everything and come to the rescue. Emergency or off-hours support for all tiers is billed separately at $300/hr.
Referral program: If you refer a new customer to Zeytech who signs up for a package of equal or greater value, you will earn one month of free support.
What Can Zeytech Do for You?
Zeytech empowers your business by providing tailored IT solutions that enhance productivity, security, and growth. From managing your infrastructure and cloud services to optimizing vendor relationships and securing your premises, we ensure your technology supports your goals. Our strategic insights and responsive support help you stay ahead in a competitive landscape.
Ready to elevate your business? Contact us to learn more, or fill out our intake form to discuss your next project!