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Resumes Got Smarter. Your Hiring Process Should Too.

AI changed what a strong application looks like. ZeySearch uses structured evaluation to find who can actually do the job.
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Deferring Technology Investment Is a Liability, Not Caution

AI, infrastructure, and cybersecurity aren’t competing line items. They’re interconnected risks. Here’s why sequencing or deferring them under budget pressure compounds cost and exposure, and the questions every leader should be able to answer.
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Tools that Work For You, Not Against You

We often see conversations about technology focus on tools. New platforms. New features. New capabilities. But over time, the broad perspective begins to emerge, showing that tools alone do not determine outcomes. The Reality of Tool Adoption Across environments, teams face the challenge of how tools come together in practice. Each of these issues show…
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Chatbot Support Experience

I’ve been thinking a lot about how we use AI in customer support, and I keep coming back to the same point: the goal should be a better product experience, not just lower support costs. I had two chatbot experiences recently that made the difference really clear. Chatbot #1 (banking) I went to my bank’s…
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Seven Years In: What Zeytech Has Taught Me About Business, People, and What Actually Matters

I’ve taken on the role of President of Zeytech, Inc. I’m thrilled and terrified. Where It All Began In January of 2019, David Zey and I sat in our living room not far from downtown Green Bay and had a conversation that changed everything. We had seven young kids. I was homeschooling all of them.…
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