Server

Managed Support Services

Simplify on-premise and cloud infrastructure management with an engineering team that supports geographically diverse business solutions with a nearby mid-west touch. We manage the day-to-day support while you maintain ownership over your hardware and vendor relationships.​

Contact us to learn more about our Network Architecture/Managed Support Services, or fill out our intake form if you're ready to discuss a project!

Service Packages

Basic

  • User & Server support by-the-hour ($150/hr)

  • Network management and patching

$300/mo or $3,300/yr

Silver

  • Technical support for up to 5 users

  • Network management and patching

  • Active Directory and File Server support and patching

$600/mo or $6,600/yr

Gold

  • Technical support for up to 20 users

  • Network management and patching

  • Active Directory and File Server support and patching

  • Support for 2 additional local or cloud-based servers

  • Endpoint Patch Management

$2000/mo or $22,000/yr

Platinum

  • Technical support for up to 50 users

  • Network management and patching

  • Active Directory and File Server support and patching

  • Support for 5 additional local or cloud-based servers

  • Endpoint Patch Management

  • Security policy development and annual training

  • Annual risk assessment

$4,000/mo or $44,000/yr

Add-Ons

Support for additional users

Support for additional servers

One-time security policy development and training

One-time risk assessment

Mobile / Web / App Development and Support

Need more?  Let's talk!

$150/mo

$100/mo

 

$6,000 

 

 

$3,000 

 

150/hr*

* Subscription and volume discounting available

Other Tidbits

Monthly services includes support for existing business technology.  Installation and implementation of new technology will be billed separately as a project.

Our normal time to resolution target is 2 days for general support requests.  Of course, we'll move faster if we can.  If there's an emergency, we'll happily drop everything and come to the rescue.  Emergency or off-hours support for all tiers is billed separately at $300/hr.

Referral program: If you refer a new customer to Zeytech who signs up for a package of equal or greater value, you will earn 2 months of free support.