Managed Support Services
Simplify on-premise and cloud infrastructure management with an engineering team that supports geographically diverse business solutions with a nearby mid-west touch. We manage the day-to-day support while you maintain ownership over your hardware and vendor relationships.
Contact us to learn more about our Network Architecture/Managed Support Services, or fill out our intake form if you're ready to discuss a project!
Service Packages
Basic
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User & Server support by-the-hour ($150/hr)
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Network management and patching
$300/mo or $3,300/yr
Silver
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Technical support for up to 5 users
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Network management and patching
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Active Directory and File Server support and patching
$600/mo or $6,600/yr
Gold
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Technical support for up to 20 users
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Network management and patching
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Active Directory and File Server support and patching
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Support for 2 additional local or cloud-based servers
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Endpoint Patch Management
$2000/mo or $22,000/yr
Platinum
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Technical support for up to 50 users
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Network management and patching
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Active Directory and File Server support and patching
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Support for 5 additional local or cloud-based servers
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Endpoint Patch Management
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Security policy development and annual training
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Annual risk assessment
$4,000/mo or $44,000/yr
Add-Ons
Support for additional users
Support for additional servers
One-time security policy development and training
One-time risk assessment
Mobile / Web / App Development and Support
Need more? Let's talk!
$150/mo
$100/mo
$6,000
$3,000
150/hr*
* Subscription and volume discounting available
Other Tidbits
Monthly services includes support for existing business technology. Installation and implementation of new technology will be billed separately as a project.
Our normal time to resolution target is 2 days for general support requests. Of course, we'll move faster if we can. If there's an emergency, we'll happily drop everything and come to the rescue. Emergency or off-hours support for all tiers is billed separately at $300/hr.
Referral program: If you refer a new customer to Zeytech who signs up for a package of equal or greater value, you will earn 2 months of free support.